First Day of School
The first day at School will be Monday if students arrive at the weekend, and the following day after arrival for mid-week arrivals. Students have to be at the School reception by 08:45.
Placement Test
At 09:00 students are asked to sit for a placement test to assess their level of English and at 11:00 new students are assigned to a level of study based on their results. Courses in General English are offered at all levels, however an intermediate level of English or higher is required to join the Mini Group or Business English courses. If a student does not have the minimum level of English required to follow a particular course, the student will be offered a place in an alternative course of the same value. Should students feel that they have been placed in the wrong class, they should immediately report the matter to the Director of Studies for consideration.
Welcome Meeting
On Monday, immediately after their placement test, students will be invited to attend a short welcome meeting where they will be given details about the facilities available at Clubclass, leisure programme and welfare information. Students will also be given general tips and guidelines to help them make the most out of their stay.
Attendance
Students must be punctual and latecomers will be excluded from their lesson. Only students who have been excused by their teacher or visited and certified as being sick by the School doctor will be allowed to miss lessons. Documents confirming that an individual is a student at Clubclass will only be issued to students who attend lessons regularly. Students who are absent from their lessons without reasonable justification will not be awarded a course certificate. Regular absenteeism could lead to the student being expelled and no refunds will be given.
Course Certificate
Students are awarded a course certificate at the end of their course at Clubclass. Students who are absent for their lessons without reasonable justification, or who have been excluded from their course will not be awarded this certificate.
Level Change
Students who would like to change level during their stay are to approach their class teacher, who will then discuss this with the Director of Studies. If the request is approved, the student will be asked to take a test before being moved to the next level.
Course Book
A course book is included in the registration fee paid by students over 18 and joining any of the adult courses at Clubclass. Since course books cannot be exchanged, these are given to students two days after the placement test to ensure that students have been assigned to the appropriate level.
Course Times and Location
Courses may be held in the morning or in the afternoon. The School reserves the right to place students in any course schedule and to change the timetable as and when necessary. The School may use classrooms at alternative premises of a similar or better standard.
Reduction in Lessons
If only one or two students is/are participating at a particular level, then the student/s will be upgraded to a person-to-person or semi-private tuition course with reduced hours (student/s will get 2/3 of the hours). As soon as there is an additional student in class, normal lesson times will be resumed.
Course Change
Students who would like to change their course during their stay are to approach the Director of Studies. Additional charges will apply in the case of upgrades to a different group or person-to-person course, however refunds will not be given if students change to a course of a lower value. Change from a group course to a person-to-person course is only possible if the price-difference between the two courses (with the same number of lessons) is paid. The School reserves the right to change any part of the package to another type of similar or better standard where circumstances beyond the School’s control necessitate such changes - in this case no charges will apply.
Shortening / Curtailment of Course
No refunds will be given to students who shorten their package at Clubclass. In the case of the course, missed lessons are either made up in the preceding weeks prior to departure (group courses will be replaced with group courses) or a voucher issued for the weeks remaining; however no alternative arrangements can be made for unutilised accommodation.
Taking a holiday
Long-term students are entitled to a two-week holiday for every 13 weeks booked. Students are to inform the Director of Studies and / or the School reception staff at least 2 weeks before they plan to take a holiday. Holidays must consist of whole weeks (Monday to Friday) and the course ONLY will be added on to the end of the enrolment. If the revised enrolment extends into the high season, the difference in course fees will apply. Unutilised accommodation and courses cannot be passed on to other students and no refunds will be given.
Exam Information
Course fees do not include exam entrance fees. Students wishing to sit for exams must bring valid passports for exam entry; identity cards will not be accepted. Transportation to and from testing centre is not included.