Q. Can programme dates or prices change?
A. In the event that programme dates or prices will change you will be informed before your payment is settled. Should there be any change in prices after your payment has been settled this will not effect you.
Q. Are discounts available for students staying for a long time?
A. Yes – we offer cheaper rates for longer stays. Please go to ‘Rates' and 'Long Stay, Academic Year & University Pathway Programmes' for further information.
Q. Do I have to pay a deposit?
A. Yes – a 25% deposit is required when you enroll for a course. This payment can be made by bank transfer or credit card – (please note that a 5% charge applies for credit card payments).
Q. Once I have sent my deposit & application form, when should I settle the balance of my fees?
A. Settlement of fees can be effected either 2 weeks prior to arrival by bank transfer, or else on your first day at school by cash or credit card – (please note that a 5% charge applies for credit card payments). If the balance is settled by bank transfer, kindly bring a copy of the bank transfer receipt with you on your first day at school.
Q. Can I book and pay for more courses once I am there?
A. Yes – whilst at Clubclass you could extend your course for as long as you wish.
Q. Can I make stage payments for long-stay courses?
A. Yes – this is possible; in this case payment terms would have to be agreed between you and the school.
Q. Will I lose my money if I have to cancel?
A. If you have to cancel the following cancellation and refund policy applies:-
Cancellation prior to arrival
If a reservation is cancelled 29 days or more before the enrolment start date a cancellation fee of € 100.00 will be charged. If a reservation is cancelled 28 days or less before the enrolment start date the full deposit paid will be forfeited.
“No Show” or cancellation after arrival
Reservations for 28 days or less
If a student does not arrive on the enrolment start date, is absent during the course or leaves before the end of the package, a cancellation fee equivalent to the price of the complete package booked will be charged.
Reservations for 29 days or more
If a student does not arrive on the enrolment start date, or a reservation is cancelled or shortened within the first 28 days of a student’s enrolment start date, a cancellation fee equivalent to the lower between the price of the full package and the cost of the first 8 weeks of the package booked will be charged.
If a reservation is cancelled or shortened 29 days or more after a student’s enrolment start date, the student needs to advise the School in writing at least 4 weeks prior to the revised course/enrolment end date, otherwise a 4-week cancellation fee will apply.
During the cancellation period the student is permitted to continue making use of the services paid for. Any refunds for the part of the package not utilised (if any) will be given to the student in the form of a credit note, which can be used for a course upgrade (in a group) or transferred to another student who is not enrolled at the School.
The School will send an e-mail to acknowledge that a cancellation / curtailment request has been received. If a student does not receive a confirmation email from the School it means that the request has not been received.
Refusal of Visa
If an entry visa is not granted and the School is informed 8 days or more before the enrolment start date, a full refund, less the registration fee, bank charges and courier fees (if applicable), will be sent to the student. If the School is informed 7 days or less before the enrolment start date, a cancellation fee, equivalent to the cost of one week (course, accommodation, registration fee, airport transfers, etc) bank charges and courier fees (if applicable), will be charged. In the case of a student’s visa not being extended, a refund based on the difference between the amount paid and the charge for the revised duration will be given. In all cases,evidence of the visa refusal is to be presented to the school. No refund will be given if a student is expelled or deported.